Amadeus Discover platform tutorial

How to start with Amadeus Discover?

Find below the most important things to start using Amadeus Discover and understand our tool.

To create your account, click here.

Once in the login page, click on “Register

Fill the form with the information require: first name, last name, your email  and create your password.

Your password should contain at least:

  • 8 characters
  • 1 uppercase letter
  • 1 lowercase letter
  • 1 number
  • 1 special character like ()[]!;,?.*-+/#{}=&$^%<>’

Once it’s done, click on “Register” and accept the term of use

Check your mailbox, you’ll receive an email from Amadeus Discover (noreply@amadeus-discover.com) to verify your email address.

In the email, click on “get started” and another web page will open up.

Fill the form with the required information: type of accommodation, name of accommodation, postal address, phone number, email address, how many rooms the accommodation has and your commercial website if you have one.

If you need to register a group, click on “Go to group registration” and fill the following information: group name, group postal address, a phone number, an email address and a commercial website.

1. Go to the login page.

2. Click on “Forgot Password?“.

3. Enter your email address and click on “Submit“.

4. You will receive an email from noreply@amadeus-discover.com that allows you to create a new password. If you don’t see the email, check your spam mailbox or ask again to reset your password.

5. After clicking on the link in the email, you can reset your password by clicking on “Update password” and then you can re-log in with your new password.

From regular to advanced use

2 steps: 

1. To create a selection, click on Catalog. You will find experiences near your hotel. You can search with keywords using the search bar or by scrolling through the list.

Click on the + button to add activities to your selection. Once you have all the experiences you want to recommend, click on “go to step 2“. 

While creating your list, you can have a preview by clicking on the blue cross next to the number of items you choose.

2. Define the name of your selection and then click on the button “create selection“. Your selection has been created!

1. On the homepage, go to the selection(s) that you want to edit, click at the top and click on ”edit”.

2. If you want to add experiences, click on “Add items” on the bottom of the page. You can add experiences by clicking the + button on the desired one.

Once you have added experiences, click on “Update your selection” so your modification will be saved.

3. If you want to remove experiences from your selection, click on the button next to the experiences you want to remove.

Once your are done, save your modifications by clicking on “save”.

1. Once you have created your selection, click on “share”.

2. You can also share your selection(s) afterwards. Go to the homepage under selections.

3. Select the selection(s) you want to share and click on “share together”. You can share multiple selections at once.

4. Define the “channel name”, the “type”(web link, web integration…) and the “touchpoints” then click on “create channel”. 

 

 

Go to “channel” to find all the selections that you have already shared. You can edit the information if needed.

1. Go to the homepage, select channel tab and click on the third button to edit the channel.

2. Modify the channel name, the touchpoint classification, the location or the selection(s) within the channel.

3. Once it’s done, click on “save”.

1. Go to the homepage and select selections.

2. Select the selection you want to display on your website and click on “Share together”.

3. Select “Web integration” in the type menu. Fill the other required information and click on “Create channel“.

4. Once it’s done, go to the homepage and select channels.

5. Click on the copy button of your channel and insert the HTML code directly into your website. Your selection or your groups of selections will then be displayed on your website.

Your guests can either click on the link or scan the QR code to access your selections depending on how you have shared your selections with them.

They will be able to see the experiences you have selected and book some of them directly online.

If you have selected “Web integration” in the channel type, your guest will have access to your selections directly on your website.

Good to know

  • To share experiences, you first need to create a selection and then create the channel to share it. 
  • We highly recommend you to put the touchpoints in accordance with the location you selected. For example, if you selected Reception desk, put your touchpoint in the Reception desk. 
  • The newest channel created will be at the top of the Channel list 

Glossary

What is a touchpoint?

A touchpoint is a medium such as aposter, a banner, a business card, a website integration or a link that you can include in your pre-stay email. Your touchpoint will allow you to display either a QR code or a link so your guest can discover the selection(s) that you have created for them.

Find in this tab all the types of touchpoints and how to share them.

 

What is a selection?

A selection is a list of experiences that you want to regroup and share your guest.

Your guest will see the name and the different experiences of your selection(s) split in different tabs.

 

What is a channel?

A channel is mean through which you will share your selection(s). Creating a channel allow you to generate the link or QR code to share your selection(s) or to share via your website the web integration.

You can share one or several selections in one channel.

Contact us

Feel free to contact our team of experts to learn more about Amadeus Discover.

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