Amadeus Discover Platform – Cookie notice


In this Amadeus Discover Platform Cookie Notice you will find information on what cookies Amadeus IT Group SA (“we”) uses when end-users (“you“) use and navigate on Amadeus Discover Platform and how to manage them.  

This Cookie Notice will always be available when we collect cookies through your access and use of Amadeus Discover Platform (as further described in Amadeus Discover Platform – Terms of Use  and, for information purposes, on Amadeus Discover Website 

We may also set cookies when you use and navigate on Alentour, as further described in Amadeus Discover Platform – Terms of Use. To find out what cookies we may use through your usage of Alentour and how to manage them, please read Alentour Cookie Notice. 

What is a cookie?

A cookie is a small file placed on your device (e.g. computer or mobile phone) when you visit a website or a platform. Cookies are used to make your use of the website and/or platform easier as well as provide business and marketing information to the website operator. 

The term ‘cookies’ includes similar technologies for collecting and storing information, such as Local Shared Objects (commonly referred to as “flash cookies”) and web beacons or web bugs (including transparent or clear gifs).  

Types of cookies

There is a distinction between session cookies and persistent cookies, and between first party and third-party cookies. 

Session cookies allow actions to be tracked during a single browser session. They are deleted from your device when you close the browser. Persistent cookies remain on your device between sessions and allow a website or platform to “recognize” a user on their return, and to remember their preferences. These cookies will remain stored on your device until deleted or when they have reached a specified expiry date. 

Session and persistent cookies can be either first or third-party cookies. A first-party cookie is set by the website or platform being visited, whereas a third-party cookie is issued by a party other than website or platform being visited. 

Opting out of cookies

We use cookies to ensure that we give you the best experience when navigating and using Amadeus Discover Platform, and to allow us to improve our platform. We use cookies only if you consent.

Browsers can be set to allow you to reject all cookies, or to accept cookies from websites/platforms only for the duration of your visit and/or access.  Some browsers will allow you to reject just third-party cookies

If you want to know how to do this please look at the help menu on your browser. Please be aware that if you choose to delete or restrict certain cookies some features of Amadeus Discover may not work.

How we use cookies

We use session and persistent cookies for the following purposes: 

Strictly necessary cookies – These cookies are necessary for Amadeus Discover to function and cannot be switched off in our systems. These cookies do not store any personally identifiable information. They enable core functionality such as security, network management and accessibility. 

Analytical/performance cookies – Cookies used for analytics purposes help us to understand how you interact with and use Amadeus Discover Platform. These cookies allow us to track you in our systems, count visits and traffic sources, monitor browsing behavior and operating systems so we can measure and improve the performance of Amadeus Discover Platform, including collecting information about the apps, browsers (browser type and version) and devices you use to access Amadeus Discover Platform so we can remember which browser you are using and what preferences you have set when you view Amadeus Discover Platform. These cookies help us to improve our services and your experience, including to identify usage trends. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have used or navigated through Amadeus Discover Platform, and will not be able to monitor its performance.  

We may use third party service providers to perform these services for us, and when this is the case, the cookies may be set by a third party (third party cookies) with our permission. The third-party service providers may share information with other parties. These cookies are not controlled by Amadeus. Please read Google’s overview of privacy and safeguarding data 

Embedded content 

Sometimes we embed images, videos, or other content from third party websites. As a result, when you visit the page featuring this content you may be presented with cookies from these websites. We do not control these cookies and cannot prevent these sites or domains from collecting information on your use of this content. You should check the relevant party’s website for more information.