Amadeus Discover - Terms of use

Last update – March 2022


These Amadeus Discover Platform Terms of Use (“Terms of Use”) describe the conditions subject to which You (“End-User”) may use and access Amadeus Discover, a digital platform developed by Amadeus IT Group SA,  a company with headquarters at Calle Salvador de Madariaga 1, 28027 Madrid, Spain (“Amadeus”, “we” or “us”) and distributed through hotels, destination management organizations and other travel industry stakeholders (“Channels”) to offer a catalogue of experiences, tours and activities (“Activities”) and facilitate the booking of such Activities. Amadeus Discover Platform will be available to You only through your interaction(s) with Channels.  

By accessing and using Amadeus Discover Platform, you agree to be bound by these Terms of Use and any other terms incorporated herein by reference. If you don’t agree to these Terms of Use, you may not access and use Amadeus Discover Platform. We recommend that you read these Terms of Use carefully in order to understand Your and Amadeus’ rights and obligations applicable to Amadeus Discover Platform. 

When accessing or buying Activities offered by Providers on third-party platforms integrated with Amadeus Discover Platform (“Aggregators”) in connection with Amadeus Discover Platform, your purchase will be subject to these Aggregators’ terms and conditions and Privacy Notice and, as applicable to Providers’ terms and conditions and Privacy Notices.

Access and Use of Amadeus Discover Platform

  • Age restriction. Amadeus Discover Platform is available only to natural persons over the age of legal majority in their country and who can enter into legally binding agreement(s) under applicable law. If you are not the age of legal majority, you should not use Amadeus Discover Platform. 
  • Service Overview: Amadeus Discover Platform is a digital platform which provides a catalogue of online bookable and non-bookable Activities and which is made available to You through Your interactions with Channels. Each Channel will decide, at its own discretion, how to make Amadeus Discover Platform and all information available through Amadeus Discover Platform (“Amadeus Discover Content”) available to You. For example, Channel may decide to (i) integrate Amadeus Discover Platform in its own website, in which case you will have access to a listing and/or map of Activities (pre-selected by Channel) through which you will be able to perform bookings; (ii) provide you with Amadeus Discover QR codes within its facilities through which you will be able to access a listing of pre-selected Activities and perform bookings (iii) show you the map of Activities in person at the reception and, upon your request, trigger an e-mail and SMS providing you access to the listing of selected Activities. The means to provide you access to Amadeus Discover Platform are not limited and may evolve from time to time.
  • Use of Amadeus Discover. After being redirected by Channel to the catalogue and/or map of Activities made available under Amadeus Discover Platform, you will be able to access and, as applicable book such Activities. The booking of Activities will be performed through Aggregators, which are third parties aggregating Activities and Providers and offering booking capabilities. Aggregators’ websites will be made available either through a redirection link or a booking widget embedded into Amadeus Discover Platform. 
  • Intellectual Property Rights and Scope of Use. Any intellectual property rights associated with Amadeus Discover Platform remain the sole property of Amadeus, its Affiliates or licensors (as the case may be) and nothing in these Terms of Use intends to transfer any intellectual property rights to, or to vest any intellectual property rights in you.

You may not use Amadeus Discover Platform to: a) copy, transmit, re-distribute, reproduce, replicate, repost or create derivative based on Amadeus Discover Platform related Content or any portion thereof, including incorporate any part of Amadeus Discover Platform and related Content into any other website or service; b) try to modify, reverse engineer, reverse assemble or otherwise alter Amadeus Discover Platform (except to the extent this is authorized by applicable law); c) do anything that is prohibited under applicable law; d) upload or transmit viruses or any other type of malicious code, spam, spyware or malware that may compromise the functionality of Amadeus Discover Platform; e) share content that is misleading, inappropriate, unlawful, harmful, threatening, abusing, defamatory, pornographic, libelous, invasive or hateful; f) for any commercial purposes. 

Availability of Amadeus Discover Platform

Amadeus does not guarantee the availability of Amadeus Discover Platform and reserves the right to modify or discontinue Amadeus Discover Platform, on a temporary or permanent basis, at any time with no liability towards you or any third party.

User Content

If applicable, You will be solely responsible for the information, content, conversations, feedback or other materials you transmit through Amadeus Discover Platform (“User Content”). 

You grant to Amadeus a perpetual, nonexclusive, worldwide, royalty free, fully paid up, transferable license to use the User Content as necessary for Amadeus to provide Amadeus Discover Platform to you and for any internal purposes, including to improve Amadeus Discover Platform.

Data Protection

All the personal data collected through your use of Amadeus Discover Platform will be subject to Amadeus Discover Platform Privacy Notice. 

Third-Parties Websites and Content

Amadeus Discover Platform may be embedded in Channels’ websites and/or contain links to Aggregators’ websites or interfaces to enable you to book Activities offered by Providers directly with Aggregators. Such websites are controlled by Channels and Aggregators under which Amadeus has no control. Although Amadeus Discover Platform provide a catalogue of Activities and facilitate bookings with Aggregators for the purchase of Activities, such services do not constitute any sponsorship, affiliation or endorsement of these Activities. 

We remind you that by accessing Channels’ websites or by booking Activities made available or suggested through Amadeus Discover Platform on Aggregators’ websites, you agree to be bound by these third-parties’ policies and terms and conditions. We encourage you to review these terms and conditions and policies and to use them at your own risk. You will need to make your own independent judgement regarding your interaction with third party websites, including the purchase and use of any Activities accessible through them. 


Disclaimer of Warranties and Limitation of Liability

Amadeus has many sources of information and data that make up the information made available through Amadeus Discover Platform. Although Amadeus tries to provide accurate information, Amadeus Discover Platform may be subject to omissions and errors. Amadeus Discover Platform and Amadeus Discover Content are provided ‘as is’. To the fullest extent permitted by law, Amadeus disclaims all warranties, either express or implied, statutory or otherwise, including but not limited to the implied warranties of merchantability, non-infringement of third-party’s rights and fitness for a particular purpose. Amadeus makes no representations or warranties that Amadeus Discover Platform will meet your requirements and be secure, free of viruses or other harmful components, timely, uninterrupted, accurate, complete or reliable. 

You acknowledge and agree that your use of Amadeus Discover Platform is at your own risk and that Amadeus Discover Platform is made available to you at no charge. To the fullest extent permitted by applicable law, Amadeus and its affiliates will not be liable for any direct, indirect, punitive, incidental, special, consequential losses or damages or any loss of income, profits, goodwill arising out of or in any way related to i) the access and use of Amadeus Discover  Platform ii) delay or inability to access Amadeus Discover Platform; iii) virus, bugs, trojan horses, software, information, third-parties’ linked websites, services obtained through the use of Amadeus Discover Platform or any other matter relating to the service, whether based on contract, tort, strict liability or otherwise, even if Amadeus, its affiliates or any of its suppliers has been advised of the possibility of such damages.  

These terms and conditions do not affect any of your statutory legal rights that cannot be excluded by law. If you are not satisfied with any portion of Amadeus Discover Platform or with these terms of use, your sole and exclusive remedy is to discontinue use of Amadeus Discover Platform. 


You agree to release, indemnify, defend and hold Amadeus and its Affiliates, licensors and its and their officers, directors, employees and agents harmless from and against any liabilities, judgments, penalties, fines, damages, expenses, including reasonable attorneys’ fees, rights, claims, actions of any kind and injury arising out of or relating to your use of Amadeus Discover Platform, your violation of these Terms of Use or any documents referenced herein or your violation of any applicable law or the rights of a third party.  

General provisions

  • Entire Agreement. These Terms of Use are the complete and exclusive statement relating to its subject matter and supersede all prior communications (oral or in writing) between you and Amadeus. 
  • Assignment. We may transfer any of our rights or obligations under these Terms and Conditions to any of our affiliates or any third party designated by Amadeus.
  • Changes: Any new functionalities of Amadeus Discover will be subject to these Terms and Conditions. We reserve the right to amend sections of these Terms of Use at any time. The latest version will always be available on Amadeus Discover information website ( and each time you access Amadeus Discover through your interactions with a Channel. Please read these Terms of Use from time to time to review the changes as they are binding to you. Your continued use of Amadeus Discover Platform following the posting of changes to these Terms of Use or other policies means you accept the changes.
  • Severability. If any provision (or part thereof) of these Terms of Use is held by any court, or other competent authority to be void or unenforceable in whole or part, such void provision shall be deemed to be replaced by an enforceable provision with the closest effect possible to the original provision and these Terms of Use shall continue to be valid with respect to the other provisions and the remainder of the affected provisions.
  • Waiver. Any failure or delay by us in enforcing (in whole or in part) any provision of these Terms of Use will not be interpreted as a waiver of our rights or remedies.
  • Governing Law and Jurisdiction. This Agreement and any dispute or claim arising out of or on connection with them (including non-contractual disputes or claims) is governed by the laws of Spain, without regard to conflict of laws principle. You agree, for the sole benefit of us, that the courts of Madrid, Spain, shall have exclusive jurisdiction over any dispute or claim (including non-contractual disputes or claims) You may have against us and/or our Affiliates arising out or in connection with this Terms of Use. Nothing in this section shall limit our right to take proceedings against You in any number of other courts of competent jurisdiction (including arbitration courts), whether concurrently or not, to the extent permitted by the law of such other jurisdiction.  

Contact Details

If you have any questions, comments or complaints about these Terms of Use, please contact us at:  or by writing at Amadeus IT Group SA, Amadeus Discover Project, Calle Salvador de Madariaga 1, 28027, Madrid, Spain.